During severe weather, such as driving rain or blowing snow, precipitation can make its way into the garage through the perimeter of the garage door. This is considered a normal condition and not typically the sign of a leak of improper installation.
If rain/snow comes into your garage during intense weather, monitor the garage door during normal precipitation events to determine if there is a need for adjustments. If there is an issue that is covered and you are within the warranty period (1 year), contact us.