Here are things to check if your water isn’t getting hot:
- Power Source - Check the breaker and/or pilot light for your water heater and confirm the power is on.
- Temperature Setting - If you have power, adjust the temperature (make sure you follow the manufacturer’s recommended guidelines).
- Mineral Buildup - For tankless water heaters, mineral build up may have accumulated on the walls inside the tank's heating chamber. This will most likely require professional assistance. This guide from Rinnai, one of our manufacturing partners, provides more information.
If it’s not one of these issues, you may need service. If you are within the warrantable period (2 years), please contact us Additionally, your water heater is a consumer product so there is warranty coverage from the manufacturer. See guidance below.